KOLLECTIV8

Your Membership

Founders and Infinit8 include The Lab, open floor and the Recovery Suite. Activ8 includes The Lab and open floor. Membership is charged weekly by direct debit at the rate for your membership. The Founders rate holds for as long as your membership continues; if it is cancelled, the rate ends.

Minimum Term & Cancelling

Every membership has a 3-month minimum term (13 weekly payments) from your start date. After that, cancel any time with 14 days' notice in writing (email is fine). Kollectiv8 gives at least 30 days' notice of any price change.

The Lab

Lab PT sessions are booked in the app, Monday to Saturday, within the daily limits the app allows. Sessions are capped at six and must be booked in advance, up to 7 days ahead. Cancel at least 2 hours before the session. After 3 late cancellations or no-shows in a calendar month, bookings may be limited to 24 hours ahead for the rest of that month.

Open Floor

Open floor hours are unsupervised, members only, up to 8 people at a time. I train at my own risk during open floor.

Recovery Suite

For Founders and Infinit8 members, up to 3 sessions per week, booked at least 24 hours ahead. I will follow the posted time limits and not use the Recovery Suite alone if I feel unwell.

Payments & Holds

If a payment fails it is retried automatically, and access is paused until it goes through. No refunds for weeks already started. Holds for illness or injury need a medical certificate, and the minimum term extends by the length of the hold.

Assumption of Risk

I understand that physical training, coached sessions, and recovery modalities involve inherent risks including muscular injury, cardiovascular stress, and, in the case of cold and heat therapies, risks associated with extreme temperatures. I participate voluntarily and at my own risk.

Health Declaration

I confirm I am in good health and have no condition (including cardiac, vascular, respiratory, or pregnancy-related) that contraindicates exercise or use of the Recovery Suite. I will not use any facility against medical advice, and I will tell a coach if my health changes.

Conduct & Safety

I will follow coach instructions and posted protocols, use equipment as shown, wipe down and rack equipment after use, and respect session time limits. No guests without prior approval. CCTV operates on site for safety. Kollectiv8 may end a membership for unsafe or disrespectful behaviour.

Release of Liability

To the extent permitted by law, I release Kollectiv8, its owners, coaches, and staff from claims for injury, loss, or damage arising from my use of the facilities, save for liability that cannot be excluded under the Australian Consumer Law.

Privacy

My details and health information are kept confidential, used only to run my membership and keep me safe, and never sold or shared for marketing.